FAQs

1. How do I choose the right frame for my face?

We recommend looking at our product descriptions and frame shapes to find one that complements your face shape. If you’re unsure, reach out to us at Lumiolens@gmail.com and we’ll help you pick the perfect pair.

2. Are your lenses UV protected?

Yes! All LUMIO EYEWEAR lenses offer UV400 protection to shield your eyes from harmful rays while keeping your vision clear and comfortable.

3. Can I order prescription lenses?

Yes, many of our frames can be fitted with prescription lenses. Please contact us at Lumiolens@gmail.com with your prescription details, and we’ll guide you through the process.

4. How do I care for my glasses?

To keep your frames and lenses in top condition, clean them with a microfiber cloth and mild lens cleaner. Avoid harsh chemicals, and store your glasses in a protective case when not in use.

5. What is your return and exchange policy?

We want you to love your LUMIO glasses. If you’re not satisfied, you can return or exchange your purchase within 30 days of delivery. Please reach out to Lumiolens@gmail.com to start the process.

6. How long does shipping take?

Shipping times vary depending on your location. Most orders within the continental U.S. are delivered within 5–7 business days. International shipping times may vary.

7. Do you offer warranty or repairs?

Yes, all LUMIO frames come with a limited warranty against manufacturing defects. If you have an issue with your glasses, contact us at Lumiolens@gmail.com and we’ll assist you promptly.